Store Policies

Orders can be emailed to Orders@Seekonk.com or placed online. We do not accept orders over the phone

Orders are processed and shipped in 3 to 5 business days.  Please allow time for torque setting and calibration. 

Returns are only accepted with a note specifying the reason for return.  Please note, due to the custom torque settings and configured to order settings, we do not refund any orders.  We will however recalibrate a tool, reset to a different torque level, or extend a credit for a different tool. 

Contact Us:

Questions about orders – please email Orders@Seekonk.com

Repairs, Returns, Technical and Quality related questions – please email Quality@Seekonk.com

For all other questions please email torque@seekonk.com

You can also call us at 800-845-8015 from 8:00am to 4:30pm Monday through Friday