Store Policies

Orders must be faxed or submited online, no phone orders please.  

Orders are processed and shipped in 3 to 5 business days.  Please allow time for torque setting and calibration. 

Returns are only accepted with a note specifying the reason for return.  Please note, due to the custom torque settings and configured to order settings, we do not refund any orders.  We will however recalibrate a tool, reset to a different torque level, or extend a credit for a different tool. 

Questions can be emailed Torque@seekonk.com

Call us with questions at 800-845-8015, Monday through Friday from 8am to 5 pm Eastern Standard Time